Customer Service

Responsive Personnel are currently looking for a customer service assistant for our client based over in Cricklade.

About the Customer Service Role:

• Working hours are Monday to Friday, 8:30am-4:30pm + 1 in 4 Saturdays, 8am – 11am
• Based in Chelworth Industrial Estate (due to location you will need own transport or live locally)
• Salary is up to £24K depending on experience
• Temporary to Permanent role

Duties / responsibilities for the Customer Service Role:

• Provide exceptional customer service, handling calls and responding to customer enquiries
• Assist customers with product information, order status, and issue resolutions
• Liaise with drivers regarding delivery schedules
• Maintain accurate customer records and update information as needed
• Collaborate with other departments to resolve customer issues and ensure customer satisfaction
• Follow company policies and procedures to ensure consistent service delivery

Key Skills / Attributes required for Customer Service Advisor Role:

• Previous customer service experience required
• Excellent communication skills, both verbal and written
• Proficient in using computer systems and software applications
• Ability to work independently as well as part of a team

If you wish to apply then please send your CV to : [email protected]