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Meetings & Events Coordinator – Faringdon

Full Time|Faringdon

Job Description

Responsive Personnel are looking for an experienced and enthusiastic Meetings & Events Coordinator to join our client’s hotel team.

The successful candidate will have a strong hotel operational background and will understand how different departments work together to deliver an excellent guest experience.

Key Responsibilities

  • Manage Meetings & Events enquiries from initial contact through to confirmed booking and event delivery.
  • Take ownership of allocated bookings, ensuring all details are accurate, complete and communicated effectively.
  • Coordinate a diverse range of events, including meetings, conferences, weddings, private events and group accommodation.
  • Build strong relationships with clients, understanding their requirements and providing appropriate solutions.
  • Confidently sell the hotel's facilities, accommodation, food and beverage and event capabilities to maximise revenue and conversion.
  • Prepare and maintain accurate event documentation, ensuring information is consistent across all departments.
  • Liaise closely with operational teams, including Food & Beverage, Reception, Housekeeping and other relevant departments, to ensure events are delivered smoothly.
  • Understand the operational impact of decisions made during the planning process and ensure these are communicated appropriately.
  • Conduct effective handovers and communicate changes, special requirements and client expectations clearly.
  • Identify opportunities to upsell and maximise revenue across accommodation, meeting space, food and beverage and additional services.
  • Respond to client enquiries promptly and professionally, providing a high level of customer service throughout the booking journey.
  • Support the successful delivery of events on the day where required, ensuring client expectations are met.
  • Maintain accurate records and ensure all relevant hotel systems are kept up to date.
  • Work collaboratively with the wider hotel team to achieve operational and commercial targets.

Key Skills and Experience

  • Previous hotel Meetings & Events or Conference & Banqueting experience.
  • A strong understanding of hotel operations and how events are delivered in practice.
  • Excellent attention to detail and the ability to manage multiple bookings and priorities effectively.
  • Strong written and verbal communication skills.
  • A confident, professional and commercially minded approach to sales.
  • The ability to understand client requirements and recommend appropriate solutions rather than simply process bookings.
  • Excellent organisational and time-management skills.
  • The confidence to communicate effectively with both clients and operational teams.
  • A proactive approach, with the ability to take ownership and resolve issues.
  • A genuine understanding of the importance of teamwork and delivering an exceptional guest experience.
  • Experience using Rezlynx would be advantageous, although this is not essential. Candidates with strong experience using comparable hotel property management, event or booking systems will also be considered.

Apply Now

Apply for the job role via the form below. Once our team have reviewed your application, and member of Responsive Personnel will be in touch to discuss the next steps.

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