Customer Service Advisor

Responsive Personnel are working with a technology repair centre based on the Elgin Industrial Estate looking for a Customer Service Advisor to join their team.

Duties & responsibilities –

• Booking service requests onto customer management system.
• Calling customers (schools, universities, insurers & manufacturers) to arrange the collection or return of their device(s)
• Managing customer enquiries, leasing with technicians and third parties.
• Communicating statuses back and forth with internal Service Support team who manage the customer accounts.

Key Skills and requirements:

• Computer Literate and good telephone manner.
• Good organisational skills
• Reliability and dependability
• Literacy & numeracy skills
• Self-motivated
• Upbeat and energised.
• Team player

Hours 09:00 – 17:00

Pay – £11.44

Location – Swindon and surrounding areas

Terms – Temp to Perm

Start date – ASAP

Benefits –

• On Site free parking
• Holiday pay accrued hourly
• Rewards app
• Cash Back on supermarket shops
• Fuel Card
• Free 24/7 GP helpline