Customer Service Advisor

Responsive Personnel are pleased to be recruiting again for one of Swindon’s leading employers, this time for a Customer Service Advisor in Elgin, Swindon.

As a Customer Service Advisor, your duties would include:

• Booking service requests onto Customer Management System.

• Calling customers (schools, universities, insurers & manufacturers) to arrange the collection or return of their device(s)

• Managing customer enquiries, leasing with technicians and third parties.

• Communicating statuses back and forth with internal Service Support team who manage the customer accounts.

Initially a temporary position paying £10.50 – £11.00 per hour dependant on experience, this role will become permanent after 3 months for the successful client.

Working hours are 09:00 – 17:00 Monday to Friday (some flexibility available)